Patients have the right to see a health care professional (e.g. practice nurse, Doctor) If you need a same day appointment a duty doctor and Advanced Nurse Practitioner are available mornings and afternoons at Victoria Cross Surgery.
Please note same day appointments may be offered at one of the Success Centres.
CHILDREN URGENT CARE CENTRE
Children under 5 years can be seen at the Urgent Care Centre please dial 0300 111 0088 to make an appointment.
If you wish to see a specific doctor, in advance, please indicate this when making your appointment. However, this will not be possible if you need a same day appointment. When Eldene Health Centre is closed, appointments are available at Victoria Cross.
Please phone the surgery after 8.30am to request an appointment for that day. If you or your child need to be seen urgently, please make this clear to the receptionist.
Appointments not kept deny other patients the opportunity to see a GP or nurse. If you are unable to keep an appointment, please cancel as soon as possible so that we can offer it to someone else. We reserve the right to remove patients from our list who persistently fail to keep their appointments.
Main Surgery Hours - Victoria Cross
8.30am – 1.00pm
|Afternoon||2.00pm – 6.00pm|
PLEASE NOTE THE SURGERY DOES NOT CLOSE AT LUNCHTIME, BUT THE TELEPHONES ARE ANSWERED FOR EMERGENICES ONLY BETWEEN 1.00pm - 2.00pm.
We may close the surgery at lunchtime for meetings and staff training once a month.
Branch Surgery Hours - Eldene Health Centre
Mon, Tues, Wed, Thurs, Fri
8.30am – 5.30 pm