Victoria Cross Surgery
01793 535584

Eldene Health Centre
01793 480111




Important changes to routine and non-urgent blood test appointments


Please be aware that GP practices are affected by the existing national shortage of blood tubes and are taking urgent steps in tandem with our hospitals to prioritise their use for patients on the basis of clinical need. Thus maintaining the ability to continue critical testing for such conditions as cancer.


National guidance has been issued in response to the shortage and we are adhering to those guidelines. If you have a routine blood test appointment the reception team at the surgery will contact you proactively and ahead of time if there is a need to cancel your appointment, such contact may be via telephone call, text message, email or letter.


Please avoid calling or contacting us with questions about routine blood tests – we are experiencing unprecedented levels of demand currently, and your cooperation will assist us to reach those without mobile phone or internet access with this important information.


  • Do contact us via email at [email protected] or [email protected] if your condition deteriorates or changes so that we can prioritise your blood test if necessary following clinical review.


It is probable that these changes will be in place for at least four weeks. We will endeavor to ensure all our patients are regularly updated as the national situation changes. We fully understand the frustration this is likely to cause, and apologize for the inconvenience.

Victoria Cross Surgery & Eldene Health Centre