Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Access to medical records
The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be...
CARE.DATA
How information about you helps us to provide better care. Confidential information from your medical records can be used by the NHS to improve the services offered so we can...
Complaints and compliments
We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact Tracey Hobbs (Operations Manager) by email reception.victoriacross@nhs.net...
How to register
Practice Area We have an open list and welcome requests for registration from patients living in or moving to the practice area. The Surgery takes patients mainly from Central Swindon...
Named GP
All patients at Victoria Cross Surgery have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You...
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and...
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your...
Practice boundary
Please use the map below to see if you live within our practice boundary.
Privacy
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled...
Summary Care Records
We (the NHS in England) are changing the way we store and manage your health records. Today, records are kept in all the places where you receive care. These places...
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their...
Date published: 8th October, 2014
Date last updated: 15th November, 2014
