Victoria Cross Surgery
01793 535584

Lakeside Practice
01793 480111

Online services

You can use online services at the surgery to book an appointment, order a repeat prescription, get a sick certificate, get test results, ask about a non-urgent medical problem and view your medical record.

Which online service to use?

There are different online services for different tasks.

Anima

Use our online service Anima to:

  • Book or cancel a routine appointment (call the surgery for an urgent appointment)
  • Order a repeat prescription
  • Get your test results
  • View your medical record

Online Consultations

You can use this link to start an online consultation. If we are not accepting requests, please contact the surgery as normal.

Livi

Use your Livi account (on the Livi website or in the Livi app) to:

  • Get medical advice
  • Get referrals

Your NHS account

Use your NHS account (on the NHS website or in the NHS app) to:

  • Book or cancel a routine appointment (call the surgery for an urgent appointment)
  • Order a repeat prescription
  • Get your test results
  • View your medical record

Register for this service through the NHS app website.

 

 

Date published: 20th June, 2023
Date last updated: 29th May, 2026