Victoria Cross Surgery
01793 535584

Lakeside Practice
01793 480111

Repeat prescriptions

If you are on continuous medication authorised by your doctor, you can order a repeat prescription in several ways:

Online

Request a repeat prescription using our online form.

Request a repeat prescription online using Systmonline.

NHS App

Download the NHS app on your smartphone 

Email

Email our dedicated prescriptions processing team on [email protected]

Please include the following information (failure to do so may result in a delay with your prescription being issued):

  • Registered Practice
  • Full Name
  • Date of Birth
  • Contact Number
  • NHS Number (if known)
  • Postcode
  • Which medication you are requesting
  • Which Pharmacy you would like the Prescription sent to

Pharmacy

Arrange with a local or online pharmacy to request and collect/deliver your prescription.

Other Information

Please note that we do not take prescription requests verbally or via fax because errors are easily made with this method.

Electronic Prescription Service (EPS)

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

Download an information leaflet here.

Repeat Dispensing

Introduced in 2006 was a Repeat Dispensing Scheme. This allowed patients having regular medication to have their prescriptions issued for 6 or 12 months (where appropriate). This is done in conjunction with Local Pharmacies and may mean you do not have to visit the surgery everytime you need a repeat prescription.

Medication Reviews

We have a duty to review your health and medicines regularly. We will let you know if you need to make an appointment for a medication review with either a Practice Pharmacist, Nurse, or your doctor.

If you need urgent advice about your medication outside our surgery hours, please call NHS 111.

NHS prescription charges and exemptions

Go to the NHS website for the latest prescription charges and exemption criteria

Date published: 8th October, 2014
Date last updated: 12th April, 2024